Return Policy

Returns of Digital Downloads (PDF & ZIP Products)

Because of the nature of "virtual goods" returns in the traditional sense are not permitted. Once you have made your purchase and download you have the ability to back up your copy of the software therefore rendering all returns invalid. All transactions for digital goods are final and cannot be refunded.

Chargebacks for Digital Goods

If you are for any reason unsatisfied with your purchase or you purchased a product in error, please contact us directly, detail your situation and we will do everything in our power to accommodate your needs prior to potential chargeback filings. Attempted chargebacks will result in BWTF contacting the payment processor and referencing your purchase agreement terms, past and present order information and additional details to prevent chargeback processing.